Modern Slavery Statement 2024 – Flowers Surbiton

Introduction

Flowers Surbiton is committed to maintaining the highest standards of ethical conduct and social responsibility within our business operations and supply chains. As a trusted florist serving the households and businesses of Surbiton, we recognise our responsibility to combat all forms of modern slavery and human trafficking. This statement outlines the policies and practices we have in place to prevent modern slavery from occurring in any part of our business or supply chain.

Zero Tolerance Policy

We have a zero tolerance approach to modern slavery in all its forms, including forced labour, servitude, child labour, and human trafficking. This commitment applies to all staff, suppliers, and third-party partners. Any breach of this policy will result in immediate action, which may include termination of contracts or relationships with offending parties.

Supplier Due Diligence

Our reputation as a reliable and ethical local florist depends on the integrity of our supply chain. We conduct due diligence on all new and existing suppliers to identify and mitigate risks related to modern slavery. This process involves:

  • Requiring suppliers to confirm their own commitments to ethical labour practices.
  • Requesting evidence of measures taken to prevent forced labour and exploitative practices.
  • Regularly reviewing supplier compliance with relevant laws and ethical standards.

If concerns about any supplier arise, we will investigate promptly and work with them to resolve issues whenever appropriate, up to and including ending the relationship if necessary.

Staff Training and Awareness

We believe in equipping our team with the knowledge they need to identify and address the risks of modern slavery. All employees and managers receive guidance on recognising signs of labour exploitation and understand their role in our zero tolerance policy. Training sessions are reviewed annually to ensure they are up to date with the latest legislation and best practices.

Reporting Channels

We maintain clear and accessible channels for all staff and suppliers to report concerns or suspicions of modern slavery or human trafficking. Reports can be made confidentially and without fear of retaliation. We investigate all reports thoroughly, taking immediate and decisive action where any risk or violation is identified.

Annual Review and Continuous Improvement

This Modern Slavery Statement is reviewed and updated annually to reflect our ongoing commitment to improvement. As our operations and supply chains evolve, we will continue to assess and strengthen our policies, procedures, and training to address new and emerging risks.

Our Responsibility to the Surbiton Community

As a long-standing florist in Surbiton, we understand the trust placed in us by local families, organisations, and businesses. Upholding our ethical responsibilities is central to our values and our service. We are determined to play our part in eradicating modern slavery in all forms, both within Flowers Surbiton and throughout our network of partners.

This statement has been approved by the leadership team and will be reviewed no later than December 2025.